How to Deal with Chargeback Claims

There are dozens of articles available on the topic of Chargebacks, however, none as definitive as this one.  This article gives you the usual reasons why your customers will dispute their credit card charges and what to do to protect yourself.

Even though this article is mainly written for business owners who have E-Commerce websites, the tips and information is extremely practical even if you have a physical business.  Document everything.  Keep all your signed credit card receipts for a year.  Train your staff.  Make sure that there is one place where all your signed receipts go all the time and as soon as the customer signs.  Take steps to protect yourself by having all your store policies crystal clear.


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